Frequently Asked Questions
Everything you need to know about your Pott'd pottery experience.
What comes inside a Pott'd home pottery kit?
Each kit includes everything you need to get started: 2kg of premium air-dry clay, a set of 5 wooden sculpting tools, 8 acrylic paints, 2 paintbrushes, a tub of sealant, and our step-by-step Quick Start guide.
Does the clay need to be fired in a kiln?
No, our clay is specially formulated to air-dry. Simply leave your creations out for 24-48 hours until they are bone dry and light in color, then you are ready to paint and seal.
How long does shipping take within the EU?
We typically process orders within 24 hours. Standard shipping across the EU usually takes between 3 to 5 business days, depending on your specific location.
Is the finished pottery food-safe or waterproof?
Our air-dry clay is intended for decorative purposes only. While the included sealant provides a water-resistant finish, it is not food-safe and should not be used for items that hold water for long periods, such as flower vases.
Can I return my kit if I change my mind?
Yes, we offer a 14-day return policy for unused and unopened kits. Please ensure the clay seals are intact to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and iDEAL for your convenience.